Frequently Asked Questions
Can I order by Phone?
Yes. Please call 1-800-894-0173 - Monday through Friday 9:00 - 4:-00 PM EST to place your order.
I live outside of the U.S. - Can I purchase your products internationally?
You can purchase any of our products through this site and shipped internationally. At the present time we do not have an international retail distributor for our products.
Is your online shopping cart system safe and secure?
Absolutely! We use Secure Socket Layer (SSL) encryption to ensure that your personal information cannot be intercepted and read by a third party. Your personal information and your credit card information are converted into bits of code that are transmitted securely. None of our customers have ever reported fraudulent use of their credit card information as a result of giving it to us over the Web, but if you ever suspect that your credit card information is being used without your knowledge, you should contact your credit card company
How do I cancel my order?
After you have clicked "Place Order," your order begins to process and you cannot make any online changes to your order. To change or cancel your order prior to shipment, you must contact a Customer Service representative. Please note that most orders process quickly and can enter the shipping process within minutes. If your order has already entered the shipping process, it cannot be changed or canceled.
How does my company setup a wholesale account?
We wholesale to retailers, affiliates and we also offer a drop ship program. Please contact our Corporate Headquarters directly via email at sales@abmarketers.com or by phone at 1-800-894-0173
I ordered a product and got the e-mail confirmation already but I haven’t received the product yet, who do I need to contact to solve this?
Please see contact our customer service to inquire about the status of the product ordered.